We accept returns within 30 days of delivery.
Eligibility:
- Item must be unused and in original packaging.
- Proof of purchase required.
Return Shipping:
Customers are responsible for return shipping unless the item was defective or incorrect.
Refunds:
Once your return is received and approved, refunds are issued to your original payment method within 5–10 business days.
Non-Returnable Items:
- Gift cards
- Clearance or final sale items
- Customized or made-to-order products
To start a return, contact us at support@luminawus.com.